Remote Service for Free*

Remote Service Assistant 
Send us a picture to get your equipment fixed ASAP!

When you have an issue with your equipment we’re here, but now more than ever.  With complete transparency, seamless communication and improved customer satisfaction. Hobart Service utilizes visual intelligence to help you make better, more informed decisions when it comes to maintaining your facility complete with photos and videos.

Hobart Sales and Service Grand Rapids MI Restaurant Supply Store - September 2020 Promotion
*Offer ends September 30, 2020

Complete Kitchen Inspection

Hobart Sales and Service Grand Rapids MI Restaurant Supply Store - Whole Kitchen Inspection Special
*Offer ends August 30, 2020
Whole Kitchen Inspection Includes:
– Check for leaks – Check switches– Refrigeration
– Lubricate/Grease – Check bearings– Gas Equipment
– Calibrate temps– Check power cords– Electric Equipment
– Check motor– Check general hardware– Ice Machine
– Check gaskets– Dishwasher

Staying on Top of Safety

New Service Technology
To keep you and your staff safe!
When you have an issue with your equipment we’re here, but now more than ever.  With complete transparency, seamless communication and improved customer satisfaction. Hobart Service utilizes visual intelligence to help you make better, more informed decisions when it comes to maintaining your facility complete with photos and videos.
Hobart Sales and Service Grand Rapids Restaurant Supply Store Grand Rapids, MI - Contactless Restaurant Support

Be Prepared to Reopen!

Staying Positive
Be ready for your customers!

We’ve been listening… a lot of people are ready for things to ‘get back to normal’.  With the uncertainty of the current situation we want to make sure you’re ready when the time comes to welcome people back into your stores and restaurants.  Sure, things will be different, but rest assured that you’re ready to go when people are able to come back.


Whole Kitchen Inspection Includes:

– Check switches
– Check for leaks 
– Lubricate/Grease
– Calibrate temps
– Check motor
– Check gaskets
– Check bearings
– Check power cords
– Check general hardware
– Gas Equipment
– Electric Equipment
– Ice Machine
– Refrigeration
– Dishwasher

Stay Ahead of the Game:

Our newest XOI Technology we offer limited in-person contact when in the field. Once your service is complete, an electronic copy of your service report will be emailed to you with a URL link to the XOi secure cloud server.

Learn More

Limited Contact Support

Expert Service. Complete Transparency.  Limited In-Person Contact. 

Your health and safety are our top priority! We remain committed to providing you the level of service you know and trust while adhering to the CDC’s latest safety guidelines. 

Intelligent Technology 

We utilize the XOi Vision app to provide each customer the highest level of service while keeping face to face interaction to a minimum. The platform’s photo and video documentation and sharing capabilities allow you to see what our techs see from the comfort and safety of your home. 

Benefits of Using XOi: 

  • Quickly identify equipment problems and maintenance issues 
  • Provide visual proof of completed and recommended work, shared via easily accessible web-links on your service report
  • Document ongoing equipment issues, allowing you to plan ahead for future service requests 
  • Conduct equipment surveys for existing systems and new equipment installs 
  • Enable remote video support for our technicians, helping them complete your service request in a single visit
Remote Support 
To help minimize the spread of the coronavirus, we have taken necessary measures and precautions to limit in-person contact when in the field. Once your service is complete, an electronic copy of your service report will be emailed to you with a URL link to the XOi secure cloud server. 
We Are Open! 
Our team remains active and is happy to take your calls and requests virtually. 
As we continue to navigate and adapt to the evolving situation, we remain committed to providing our customers expert and continued service, now and into the future. 
Continued Service 
Despite the evolving pandemic, we remain committed to providing you the level of service you know and trust. 
By utilizing XOi, our Service Technicians will still be able to communicate remotely and fulfill service requests if our office is closed.