Cheers to a new year, a new start and help on the horizon! While there are a lot of unknowns, we’re pushing forward.
Like you, we’ve been reading a lot about what to expect in the upcoming year and how customers will respond to the changes as more things open up. Here’s a great read! Our favorite take away – everyone is used to ordering online and communicating with businesses online, that’s not going anywhere; continue to push all of your efforts online.
We know, it’s been a tough year and we get it. We strive to be your resource and help you the best way we can. Online shopping is at an all time high – including small business gift cards! Year over year online spending is up 40%.
People search for ‘restaurant gift cards’ up 195% month over month, data based on Google search from 2019. This year numbers are already higher than that. People are shopping smarter and sooner this year so make sure you’re putting your customers in the know… thanks social media!
Let your customers know NOW how they can support you! Preordering their Thanksgiving and Holiday meals will look different, but you can still be with them. REMINDER: When sending out pre-ordering emails etc. remind them to bring a cooler to transport meals and keep them warm!
Remote Service Assistant Send us a picture to get your equipment fixed ASAP!
When you have an issue with your equipment we’re here, but now more than ever. With complete transparency, seamless communication and improved customer satisfaction. Hobart Service utilizes visual intelligence to help you make better, more informed decisions when it comes to maintaining your facility complete with photos and videos.
New Service Technology To keep you and your staff safe!When you have an issue with your equipment we’re here, but now more than ever. With complete transparency, seamless communication and improved customer satisfaction. Hobart Service utilizes visual intelligence to help you make better, more informed decisions when it comes to maintaining your facility complete with photos and videos.
We’ve been listening… a lot of people are ready for things to ‘get back to normal’. With the uncertainty of the current situation we want to make sure you’re ready when the time comes to welcome people back into your stores and restaurants. Sure, things will be different, but rest assured that you’re ready to go when people are able to come back.
Whole Kitchen Inspection Includes:
– Check switches – Check for leaks – Lubricate/Grease – Calibrate temps – Check motor
– Check gaskets – Check bearings – Check power cords – Check general hardware
– Gas Equipment – Electric Equipment – Ice Machine – Refrigeration – Dishwasher
Stay Ahead of the Game:
Our newest XOI Technology we offer limited in-person contact when in the field. Once your service is complete, an electronic copy of your service report will be emailed to you with a URL link to the XOi secure cloud server.
As some small, or ‘Hallmark Holidays’, are around the corner we love this time of year. Since people will be out in the next couple of weekends and dining why not use your menus or promotions to your advantage? 71% of Americans planned to dine out for the holiday, according to a previous OpenTable survey, while most of them report they are currently making reservations around lunch time when they get the chance in the upcoming week. Weather your books are looking a little little light, or you’re already over booked what are your plans for the night of?
We’ve always found that setting goals can be 2-fold, we start out cheery and optimistic, but in second quarter if things aren’t going perfect it’s hard to stay positive. Well, after years of experience of running a local business we do know one thing, reliability is our number one priority and how we measure our success year-to-year.
That’s just it, how do you measure your success? Is it revenue, new menu items, how quickly you can serve a client, or maybe employee retention? All of these are key performance indicators that can very in the industry, but is our suggestion to consider when placing your 2020 goals.
Stay Ahead of the Game:
Let your equipment tell you when it needs to be serviced, with Wireless Sensor Technology