It takes a lot of planning to do what you do in the restaurant industry. From ordering food, prep work, scheduling and the never ending hurdles – planning is a big part of it. If you’ve been limiting your menu to-go or you’re preparing to open back up in some capacity, your equipment needs to be monitored. Check our re-opening guide before you open your doors again.
Cheers to a new year, a new start and help on the horizon! While there are a lot of unknowns, we’re pushing forward.
Like you, we’ve been reading a lot about what to expect in the upcoming year and how customers will respond to the changes as more things open up. Here’s a great read! Our favorite take away – everyone is used to ordering online and communicating with businesses online, that’s not going anywhere; continue to push all of your efforts online.
We know, it’s been a tough year and we get it. We strive to be your resource and help you the best way we can. Online shopping is at an all time high – including small business gift cards! Year over year online spending is up 40%.
People search for ‘restaurant gift cards’ up 195% month over month, data based on Google search from 2019. This year numbers are already higher than that. People are shopping smarter and sooner this year so make sure you’re putting your customers in the know… thanks social media!
Let your customers know NOW how they can support you! Preordering their Thanksgiving and Holiday meals will look different, but you can still be with them. REMINDER: When sending out pre-ordering emails etc. remind them to bring a cooler to transport meals and keep them warm!
When it comes to staffing it can be hard, but what are most employees saying they value now more than ever? TRUST.
We appreciate our employees, just like you do, and do whatever it takes to make them comfortable and successful. Success this year means everyone keeping safe – that’s another reason we’ve teamed up with XOi Technology to keep your staff and our staff safe. How does XOi work? It is a remote service assistant that allows you to send us a picture of your equipment that needs to be repaired to limit in person contact.
Remote Service Assistant Send us a picture to get your equipment fixed ASAP!
When you have an issue with your equipment we’re here, but now more than ever. With complete transparency, seamless communication and improved customer satisfaction. Hobart Service utilizes visual intelligence to help you make better, more informed decisions when it comes to maintaining your facility complete with photos and videos.
New Service Technology To keep you and your staff safe!When you have an issue with your equipment we’re here, but now more than ever. With complete transparency, seamless communication and improved customer satisfaction. Hobart Service utilizes visual intelligence to help you make better, more informed decisions when it comes to maintaining your facility complete with photos and videos.